FAQ

Here are the most common questions about O'Connor anime gymwear.

1. What is O'Connor?

We are a brand that merges anime aesthetics with gym and streetwear culture. Each design features an original anime character from our Gymrats collection.

2. Where do you ship?

We currently ship within the United States only.

3. How long does delivery take?

Cotton t-shirts and hoodies: 5-8 business days. Polyester performance tees: 12-18 business days (due to the premium cut-and-sew sublimation process).

4. Why do polyester tees take longer?

Our polyester performance tees are handcrafted using cut-and-sew sublimation. The design is printed on the fabric before the garment is assembled. This process takes more time but delivers superior quality — vivid permanent colors with zero plastic texture.

5. Can I return or exchange a product?

As all items are made on demand specifically for you, we do not accept returns for size or preference reasons. We do offer full refunds or replacements for damaged, defective, or incorrectly shipped items. See our Return & Refund Policy for details.

6. How do I choose the right size?

Each product page includes a size guide image with detailed measurements. All our products are unisex and run true to size. If you're between sizes, we recommend sizing up for a roomier fit.

7. Is shipping free?

Yes, on orders over $75. Orders under $75 have shipping calculated at checkout.

8. What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay through our secure Shopify checkout.

Still have questions?

Contact us anytime through our contact page.