Return & Refund Policy

Made for you

Because every item is made to order, we cannot accept returns for a change of mind, an incorrect size selection or personal preference. Please compare the size guide on each product page with a garment you already own before ordering.

Refunds and replacements

We will gladly provide a full refund or free replacement if:

• Your item arrives damaged or defective, including misprints, tears or stains.
• You receive the wrong item or wrong size.
• Your item is significantly different from what was shown on the website.
• Your order is lost in transit and tracking confirms non-delivery.

How to make a claim

Contact us within 30 days of receiving your order. Include your order number, a brief description and a clear photo of the issue. Photos are required for damaged or defective items.

We will respond within two business days. When a claim is approved, we will send a replacement at no cost or issue a full refund to the original payment method.

Late or missing refunds

Refunds are processed within 5–7 business days. If a refund has not arrived after seven business days, check with your bank or credit card company first. If it is still missing, contact us.

Cancellations

Production begins quickly, so orders can only be canceled within two hours of purchase. After that window, the item may already be in production and cannot be canceled.